Terms and conditions
('the company' means Flare Calendars which is a trading name of Bright Spark)
Unless a written estimate has been issued by the Company confirming prices, the prices stated on any Company literature are subject to alteration without notice. Estimates are based on the current costs of production and are subject to amendment by us on or at any time after acceptance to meet any rise or fall in such costs. Estimates are valid for the period specified in the Quotation.
All work carried out, whether experimentally or otherwise, at customer's request shall be charged.
PROOFS: Proofs of all work may be submitted for customer's approval and the Company shall incur no liability for any errors not corrected by the customer in proofs so submitted. Customer's alterations and additional proofs necessitated thereby shall be charged extra. When style, type or layout is left to the Company's judgement, charges there for made by the customer shall be charged extra.
All the templates have different size images As a rule we ask for the images to be saved as A5 in size: 210mm wide x 148mm high. We require your images to be at 300dpi for effective printing. Generally we require images at the following size in pixels: 2480px x 1748px.
All the prices online are plus VAT at 20% but include delivery and proofing costs.
DELIVERY AND PAYMENT:
- Delivery of work shall be accepted when tendered and thereupon, if earlier, on notification that the work has been completed, the ownership shall pass and payment shall become due.
- Unless otherwise specified the price quoted is for delivery of the work to the customer's address as set out in the estimate. A charge may be made to cover any extra costs involved for delivery to a different address.
- Should expedited delivery be agreed, an extra may be charged to cover any overtime or any other additional costs involved.
- Should work be suspended at the request of, or delayed through, any default of the customer for a period of 30 days the Company shall then be entitled to payment for work already carried out, materials specially ordered and other additional costs including storage.
Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to the Company within three clear days of delivery (or, in the case of non-delivery, within 42 days of despatch). All other claims must be made in writing to the Company within 20 days of delivery. The Company shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except in any particular case where the customer proves that (a) it was not possible to comply with the requirements and (b) advice (where required) was given and the claim made as soon as reasonably possible.
The Company shall not be liable for any loss to the customer arising from delay in transit not caused by the Company.
- All materials owned by the Company and used by it in the production and origination of the whole shall remain its exclusive property. Such items when supplied by the customer shall remain the customer's property.
- Origination may be returned or deleted immediately after the order is executed unless written arrangements are made to the contrary.
MATERIALS SUPPLIED BY THE CUSTOMER:
- The Company may reject any paper or other materials supplied or specified by the customer which appear to him to be unsuitable. Additional cost incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by the Company in ascertaining the unsuitability of the materials then that amount shall not be charged to the customer.
- Where materials are so supplied or specified, the Company will take every care to secure the best results, but responsibility will not be accepted for imperfect work caused by defects in or unsuitability of materials so supplied or specified.
- Quantities of materials supplied shall be adequate to cover normal spoilage.
- Except in the case of a customer who it not contracting in the course of a business nor holding himself out as doing so, customer's property and all property supplied to the Company by or on behalf of the customer shall while it is in the possession of the Company or in transit to or from the customer be deemed to be at customer's risk unless otherwise agreed and the customer should insure accordingly.
- The Company shall be entitled to make a reasonable charge for the storage of any customer's property left with the Company before receipt of the order or after notification to the customer of completion of the work.
- The Company shall not be required to print any matter which in its opinion is or may be of an illegal or libellous nature or an infringement of the proprietary or other rights of any third party.
- The Company shall be indemnified by the customer in respect of any claims, cost and expenses arising out of any libellous matter or any infringement of copyright, patent, design or of any other proprietary or personal rights contained in any material printed for the customer. The indemnity shall extend to any amounts paid on a lawyer's advice in settlement of any claim.
A contract for the printing of a periodical publication may not be terminated by either party unless 13 weeks notice in writing is given in the case of periodicals produced monthly for more frequently or 26 weeks notice in writing is given in the case of other periodicals. Notice may be given at any time but wherever possible should be given after completion of work on any one issue. Nevertheless the Company may terminate any such forthwith should any sum due thereunder remain unpaid.
If the customer ceases to pay his debts in the ordinary course of business or cannot pay his debts as they become due or being a company is deemed to be unable to pay its debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him, the Company without prejudice to other remedies shall:
- Have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to him, and
- In respect of all unpaid debts due from the customer have a general lien on all goods and property in his possession (whether worked on or not) and shall be entitled on the expiration of 14 days' notice to dispose of such goods or property in such manner and at such price as he thinks fit and to apply the proceeds towards such debts.
The Company shall be under no liability if he shall be unable to carry out any provision of the contract for any reason beyond his control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by employees in contemplation or futherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the customer may by written notice to the Company elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.
MACHINE READABLE CODES:
- In the case of machine readable codes or symbols the Company shall print the same as specified or approved by the customer in accordance with generally accepted standards and procedures.
- The customer shall be responsible for satisfying himself that the code or symbol will read correctly on the equipment likely to be used by those for whom the code or symbol is intended.
- The customer shall indemnify the Company against any claim by any party resulting from the code of symbol not reading or not reading correctly for any reason, except to the extent that such claim arises from any failure of the Company to comply with paragraph (a) above which is not attributable to error falling within the tolerances generally accepted in the trade in relation to the printing of this sort.
These conditions and all other express terms of the contract shall be governed and construed in accordance with the laws of England.